What happens when my VeloCMS trial ends?
Clear explanation of what the 14-day trial includes, what happens at day 15, how to avoid losing access, and how to cancel cleanly if VeloCMS isn't for you.
When your 14-day VeloCMS trial ends, one of two things happens. If you haven't cancelled, Stripe automatically charges the card you added at signup and your subscription simply goes live — nothing changes for you except the invoice. If you cancelled first (or the automatic charge fails), your blog and all your content stay intact — nothing gets deleted. What changes is functionality: email delivery to subscribers pauses, paid membership checkout goes offline, and any new posts you publish won't trigger newsletter sends. Either way, the blog itself remains readable and your data is safe.
What actually stops working at day 15?
This only applies if you cancelled before day 15 (or your renewal charge failed) — if the trial converted automatically, every feature keeps working without interruption. In the cancelled/limited state, the features that go offline are all the ones that cost VeloCMS money to run on your behalf: outbound email (newsletters and member notifications), the AI writing assistant, and the paid membership checkout flow. The admin dashboard remains fully accessible — you can still write drafts, manage media, adjust settings, and view your analytics. The public blog URL continues serving your existing posts. Readers can still find and read your content. You just can't send emails or generate new AI content until you subscribe.
Your blog stays live and readable after the trial ends. The trial expiry is not a site takedown — it's a feature pause. Visitors reading your posts won't notice anything.
Will I be automatically charged?
Yes, by default. VeloCMS collects a valid card when the trial starts, and on day 15 Stripe automatically charges it for your chosen plan unless you've cancelled first. Around day 11 you'll get a reminder email so the charge is never a surprise. If you want to keep your full feature set, you don't have to do anything — the trial converts on its own. If you'd rather not be charged, cancel from Admin → Billing before day 15, and your blog drops into the limited state described above, kept online indefinitely instead of deleted.
How do I upgrade from the trial to a paid plan?
If you're still inside the trial and just want to switch tiers (say, Pro to Business), open Admin → Billing and pick the new plan — no new checkout needed, since your card is already on file. If your blog has already dropped into the limited free state (because you cancelled or a charge failed), click the 'Choose a plan' banner or go to Admin → Billing → Subscribe, pick Pro, Business, or Agency, enter your payment details on the Stripe checkout page, and confirm. The subscription takes effect immediately — AI features and email delivery re-enable within a minute of the payment going through. Your content, settings, custom domain, and members carry over seamlessly.
What if I decide VeloCMS isn't right for me?
Before the trial ends, export your content from Admin → Settings → Export. You'll get a JSON or Markdown export of all your posts that you can import into Ghost, WordPress, or most other platforms. If you've already connected a custom domain, remove it from Admin → Settings → Domain before you leave — that releases the domain from VeloCMS's configuration so you can point it elsewhere. Your account and all data are permanently deleted if you don't log in for 90 days after trial expiry, or immediately if you submit a deletion request from Admin → Settings → Account.
Frequently asked questions
- Can I extend the 14-day trial? Not automatically — contact support at [email protected] and explain your situation. Extensions are granted case by case.
- Does the trial include all Pro features? Yes — the trial is a full Pro plan for 14 days, including AI, custom domain, and memberships.
- What happens to my subscribers if I don't upgrade? Their email addresses stay in your account. They just won't receive any emails until you're on a paid plan.
- Can I pause my subscription instead of cancelling? Pause isn't available — you can cancel and re-subscribe later. Content is preserved for 90 days after cancellation.
- Is there a refund policy? Yes — VeloCMS offers a full refund within 14 days of your first payment (whether the trial converted automatically or you subscribed directly), no questions asked.