What happens when my VeloCMS trial ends?

When your 14-day VeloCMS trial ends, one of two things happens. If you haven't cancelled, Stripe automatically charges the card you added at checkout and your subscription simply goes live — nothing changes for you except the invoice. If you cancelled first (or the automatic charge fails), your content is kept — nothing gets deleted — but the blog goes read-only: it stays online and readable for 90 days while publishing and editing are blocked, and if you haven't subscribed by the end of that window the site is suspended behind a notice. Either way, your data is safe.

What changes if I cancel or a charge fails?

This only applies if you cancelled before day 15 (or your renewal charge failed) — if the trial converted automatically, every feature keeps working without interruption. After a cancellation your blog is read-only for 90 days: the public blog URL keeps serving your existing posts, readers can still read them, and you can still open Admin → Billing to resubscribe or Admin → Settings → Data Export to take a copy of your content. Writes are blocked, though — you can't publish or edit posts or change settings. If the 90 days pass without a payment, the site is suspended: visitors see your blog blurred behind a 'This site is paused' notice, search engines are told not to index it, and the admin shows only a payment screen. Nothing is deleted while a site is suspended, and paying restores full access straight away.

Will I be automatically charged?

Yes, by default. VeloCMS collects a valid card when the trial starts, and on day 15 Stripe automatically charges it for your chosen plan unless you've cancelled first. Around day 11 you'll get a reminder email so the charge is never a surprise. If you want to keep your full feature set, you don't have to do anything — the trial converts on its own. If you'd rather not be charged, cancel from Admin → Billing before day 15, and your blog goes read-only for 90 days and is then suspended — kept, not deleted — unless you subscribe.

How do I upgrade from the trial to a paid plan?

If you're still inside the trial and just want to switch tiers (say, Pro to Business), open Admin → Billing and pick the new plan — no new checkout needed, since your card is already on file. If your blog has already gone read-only or been suspended (because you cancelled or a charge failed), go to Admin → Billing, pick Pro, Business, or Agency, enter your payment details on the Stripe checkout page, and confirm. The subscription takes effect immediately — full access returns on your next request after the payment goes through. Your content, settings, custom domain, and members carry over seamlessly.

What if I decide VeloCMS isn't right for me?

Before the trial ends, export your content from Admin → Settings → Data Export (click Request new export; you'll get an email when the archive is ready to download). It is a complete copy of your posts, pages, settings, and members. If you've already connected a custom domain, disconnect it under Admin → Settings → Branding → Custom Domain before you leave — that releases the domain from VeloCMS's configuration so you can point it elsewhere. Cancelling never deletes your account by itself; if you want everything erased, submit a deletion request at /admin/account/delete — your site is held for a 30-day recovery window before the permanent purge.

Frequently asked questions

• Can I extend the 14-day trial? Not automatically — contact support at [email protected] and explain your situation. Extensions are granted case by case.
• Does the trial include every feature of my plan? Yes — the trial runs on the plan you picked for 14 days; on Pro that includes AI, custom domain, and memberships.
• What happens to my subscribers if I don't upgrade? Their email addresses stay in your account. They just won't receive any emails until you're on a paid plan.
• Can I pause my subscription instead of cancelling? Pause isn't available — you can cancel and re-subscribe later. After cancellation your blog stays readable (read-only) for 90 days, and your content is kept if the site is suspended afterwards.
• Is there a refund policy? Yes — VeloCMS offers a full refund within 14 days of your first payment (whether the trial converted automatically or you subscribed directly), no questions asked.