Niche Guides·3 min read·

Managing appointments: confirm, cancel, complete, or mark a no-show

Move a booked appointment through its lifecycle from the Admin → Appointments list — no separate calendar app needed.

Every booking made on your public booking page lands in Admin → Appointments, where you move it through its lifecycle with a single click — no separate calendar app or spreadsheet needed.

The appointment actions

  • Confirm — accept a pending booking and lock in the slot
  • Complete — mark the job as done once the customer's car has been seen
  • No-show — record that the customer didn't turn up
  • Cancel — cancel the appointment (yours or the customer's)

Each appointment shows the customer's name, the service booked, and the time slot, so you can see your whole day's diary — and every other tenant's booking data stays completely separate from yours; you only ever see your own garage's appointments.

Cancelling or completing an appointment stops its remaining reminder emails from going out and frees the slot back up if the service allows more than one booking at once (see "Add and price the services your garage offers").